Why is it important?
A property's success partly depends on its attributes, but the guest experience plays a major role in overall results.
What is the GuestGuru guest experience like?
In addition to personal and prompt communication, every guest receives a link to their unique guest page upon booking, where they can find everything they need before, during, and after their stay:
- the online guest register, where they enter their details before arrival
- detailed directions on how to get to the apartment
- all necessary information about the apartment, including how to use various appliances and equipment
- useful information about nearby shops and services
- sightseeing and activity recommendations
- information about restaurants, cafés, and entertainment venues in the city and around the apartment
- the invoice issued upon departure
- a legally reviewed data privacy notice
Our system enables us to track and document every question, issue, and maintenance matter. This makes the troubleshooting process more efficient, which guests also appreciate.
Our Guests Wrote
Nafaska
Stylish, pleasant, quite and fully equipped apartment, located in the perfect place for sightseeing, shopping and nightlife. Good value for money and a good choice, even for 4 people. The hosts are very responsive. They have provided us with every info we could ever imagine to make our stay as comfortable as it gets. Definitely recommended
David
Eva & Aron were super hosts and their apartment is truly special. (...) We would recommend to anyone visiting Budapest that they choose Eva & Aron's place, if for no other reason than they are excellent hosts. Before our City break even began, they had provided us with all the information we needed about their apartment in addition to advice on where to visit and things to do in Budapest. Their tips, help and advice was excellent and made our holiday extra special and stress free!
Robert
Believe the hype - this flat is absolutely incredible. The attention to detail is as remarkable as the location. Eva and Aron are very hospitable and communicative, and provide an exhaustive list of recommendations for the city, as well as description of the highlights of their apartment. If you're lucky enough to find an open date here, don't hesitate.
Molly
Wow! This is our first time using Airbnb and what an amazing experience! The apartment was spotless with a modern edge. Located in a very central yet secure area, two minutes from the closest metro and in walking distance of lots of beautiful sites. Aron and Eva were great hosts, always quick to respond, very accommodating and flexible. Couldn't fault the service or stay at all. If you're looking for a place to stay, this is certainly the one. All in all a wonderful trip & definitely plan to be back!
